Spa Franchise Management

Embracing the essence of Asian heritage, HARNN artfully combines the finest botanicals with the transformative power of aromatherapy. This esteemed brand has ascended to the pinnacle of premium natural beauty, recognized globally as a beacon of future-forward solutions that elevate the quality of life to extraordinary heights.

We stand as a premier global authority in the art of lifestyle and wellness innovation, development, and management. Our expertise lies in crafting and overseeing opulent spas, exclusive brands, and specialized services, all meticulously designed to provide unparalleled experiences. We prioritize exceptional commercial success, embrace a holistic marketing approach, implement robust talent development strategies, and ensure a distinctive edge for our clients.

Our collaboration is showcased in some of the most exquisite properties, ranging from distinctive luxury hotels to renowned establishments - InterContinental, Kimpton, Marriott, and Kempinski.

Our unique attributes that elevate us above the rest...

World Class Quality Product

With a global recognition of over 100 renowned partners, HARNN harnesses the healing and therapeutic properties of nature through research and scientific innovations in crafting exceptional products with wellness & lifestyle approach.

Collective of Professionals

Over 30 years of rich history and intentional diversity, our team, with expertise spanning business development, service operation, holistic treatment training, and marketing, actively deliver customized solutions to foster the highest satisfaction and business sustainability.

Service Operation Expert

We brings success to our owned and operated business alongside with our franchise partners with standardized procedures and operational processes which enable the team to adopt a more proactive and productive approach, ultimately enhancing service delivery and leading to an excellent customer experience.

360° Marketing Practice

Elevating your brand to the new heights, our in-house designers, PR and marketing team is dedicated to ensuring exceptional service that yields remarkable results from spa marketing materials, visual merchandising, comprehensive marketing strategies to prestigious award nominations.

What we do...

Market Study & Financial Analysis
  • Site inspection & kick-off meeting.
  • Market and competitive analysis.
  • Overview of the local spa and wellness market.
  • Positioning strategy and target market.

Concept & Brand Development

  • Define guest journeys and unique selling points.
  • Service offering.
  • Uniform design (HARNN Heritage Spa and by HARNN only) Look and Feel recommendation.
  • Initial treatment menu including signature treatments.
  • Architecture program planning and adjacency diagram.
Design & Technical Services
  • Define guest journeys and unique selling points.
  • Service offering.
  • Uniform design (HARNN Heritage Spa and by HARNN only) Look and Feel recommendation.
  • Initial treatment menu including signature treatments.
  • Architecture program planning and adjacency diagram.

Pre-Opening

  • Pre-opening critical path planning.
  • Pre-opening marketing support.
  • Spa personnel recommendation.
  • Equipment vendor specification.
  • Standard operating procedures.
  • Pre-opening training, set-up and stimulations.
Management
  • On-going operational and retail management support.
  • Marketing support.
  • Refreshment trainings.
  • Annual operational audit and review.

Other Supports

  • Design Support
  • Visual Merchandising
  • Marketing Strategy
  • PR and Advertising

Contact Our Sales Team

For exclusive inquiries and detailed information about our luxurious products and services, please contact us.

Contact Us

Our Clients